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Terms & Conditions

Privacy Statement

Eco Star Home Servies Co (referred to as “we”, and “Eco Star”)is dedicated to delivering HVAC services to our customers (referred to as “you”) HVAC services, including but not limited to installation, replacement, maintenance, and repair.


When you visit our websites and use our service, we may gather and use your personal information. We may also collect and use personal information from you. We are committed to respecting the privacy of individuals and recognize a need for the appropriate management and protection of any personal information that you agree to provide to us. We are committed to ensuring the integrity and security of the Platform.


Before exploring our website and using our service, you shall carefully read and thoroughly understand the Privacy Policy before visiting our website and our services. By confirming your complete understanding and providing consent, you acknowledge our commitment to privacy. You shall immediately stop visiting our website or using our services if you do not agree with any content of this policy. 

 

1. Collection and Use of Personal Data: Eco Star may collect your personal information to facilitate the provision of our services or service consultations. Additionally, we may use this information for data analytics, service and product enhancement, promotion activities, and other relevant business purposes. We will collect but not limited to your name, email, phone number, address, payment information, credit record, and demographic information about your household. We will not disclose your information with any third party outside of our organization, other than as necessary to fulfill your request and related to the performance of our obligations under laws and regulations.

2. Cookies Policy: The services of this website use cookies and other tools to differentiate you from other service users. This helps us provide you with a good service experience when you use the service and helps us improve our service. 

 

You have the option to disable all or specific cookies by adjusting your browser settings. It's important to be aware that disabling all cookies, including essential ones, through browser modifications may result in the inability to access certain portions or the entirety of the services we offer. Adjust your browser settings to prevent cookies from this site from being stored on your computer or mobile device.


For more information, see the Help/Cookies History menu in your Internet browser.

 

The following links provide instructions on how to control cookies in all major browsers:

Safari (desktop):  https://support.apple.com/kb/PH5042?locale=en_US

Google Chrome:https://support.google.com/chrome/answer/95647?hl=en

Internet Explorer:https://support.microsoft.com/en-us/help/260971/description-of-cookies

Firefox browser: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Opera:https://www.opera.com/zh-cn/help


If the Personal Data Subject uses alternative browsers, please refer to the documentation of the respective browsers.


Personal Data Subjects can control or delete specific categories of tracking technologies based on their preferences. Numerous web browsers incorporate a Do Not Track feature, allowing users to send a Do Not Track request to the website.

 

3. Your Rights and Communication Preferences:  Regarding the personal information of this website collects from you, this website offers various choices, such as how this website uses such information and how it communicates with you. You can contact the administrator to update your preferences, stop sending you communications, or submit general requests by email marketing@ecostarhomeservices.com. Eco Star will only send promotional messages to you after obtaining your consent or our existing customer.


4. Check, update and modify personal information: Under applicable privacy regulations, you have the right to verify, correct, and update your personal information through the website administrator. Additionally, you can request the deletion of your membership information.

 

5. The European Union's General Data Protection Regulation (GDPR): This Privacy Policy applies if you are based in a Member State of the European Union during your interactions with us. You may visit the website of the European Commission on the protection of personal data for details: http://ec.europa.eu/justice/data-protection/index_en.htm and the application in Canada: https://www.tradecommissioner.gc.ca/guides/gdpr-eu-rgpd.aspx?lang=eng 
 

6. Contact Us: Should you have any inquiries or feedback regarding our privacy policy statement, please feel free to reach out to us via email at marketing@ecostarhomeservices.com.


 

7. Our Privacy Statement will be updated regularly without prior notification. Kindly stay informed by keeping track of the updates to this statement.

Terms of Use

Eco Star Home Servies Co (referred to as “we”, “Eco Star”)is dedicated to delivering HVAC services to our customers (referred to as “you”) HVAC services, including but not limited to installation, replacement, maintenance, and repair.

 

Before exploring our website and using our service, you shall carefully read and thoroughly understand the website's Terms of Use before visiting our website and our services. By confirming your complete understanding and providing consent, you acknowledge our commitment to the Terms of Use. You shall immediately stop visiting our website or using our services if you do not agree with any content of this policy. 

 

1. Revised Terms: Eco Star retains the rights to make changes to the Terms of Use without advance notice. Following any modifications or updates to the "Terms of Use," Eco Star will revise and publish them on this page. Users are advised to review the latest version of Eco Star's Terms of Use each time they access the platform. Continued use of Eco Star implies your implicit acceptance of the updated terms and conditions. Should a user disagree with the amended "Terms of Use," it is recommended that they promptly discontinue using Eco Star's services.

 

2. Privacy Policy: Eco-star is committed to protecting and maintaining the security of personal data and is committed to fully implementing and protecting your privacy rights. Users must agree to and abide by the "Privacy Policy" terms.

3. Offer and Promotion:  All offers and promotions are subject to terms and conditions, we received the right to change without prior notice and received all the right to interpret and make the final decision.

 

4. Content Disclaimer: The information provided on this website is for reference only. Although this website is committed to and has tried its best to ensure that the information on this website is accurate, and up to date, some of the information is provided by third parties. This website cannot make any express or implied guarantee as to the accuracy and comprehensiveness of such information. Furthermore, this website hereby declares that this website will not assume any responsibility for any errors, omissions, misstatements, or misrepresentations (whether express or implied) in this website.

 

5. Third-Party Hyperlinks Disclaimer: This website disclaims responsibility for the content of any external websites linked. The inclusion of hyperlinks on this website is solely for convenience and does not imply an endorsement of the content, products, services, or suppliers featured on the linked websites. Engaging with or accessing off-site pages or other websites through the provided hyperlinks is at your own risk. It is advisable to thoroughly review the terms and privacy policies of all off-site web pages and external websites that you visit or access through this platform.

 

6. Intellectual Property: All information and content found on this website, including, but not limited to, text, images, pictures, logos, and soundtracks, are the exclusive property of the website owner, partners, etc., unless expressly authorized in writing. Any commercial use, including but not limited to copying, modifying, distributing, and/or transmitting any content or its parts, is strictly prohibited without the prior written consent of the website administrator.

 

7. Force Majeure: Eco Star shall not be held responsible or liable for any loss or damage arising from force majeure events, including but not limited to fire, flood, heavy rain, typhoon, lightning, earthquake, riot, commotion, war, or other natural disasters. This exemption extends to uncontrollable accidents or circumstances beyond Eco Star's reasonable control, such as the formulation or alteration of laws, regulatory codes, restrictions imposed by governments or relevant agencies, or any events leading to Eco Star's inability to fulfill its obligations under the agreement or provide services. This includes but is not limited to, delays or errors in the transmission of information content.

 

8. Legislation and general terms: These Terms and conditions shall be governed by and construed by the laws of the Province of Ontario and the federal laws of Canada applicable therein and the Guarantor hereby irrevocably attorns to the jurisdiction of the courts of Ontario.

 

9. Contact Us: Should you have any inquiries or feedback regarding our Terms of Use, please feel free to reach out to us via email at marketing@ecostarhomeservices.com.

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